phone number: +590-52 01 32
installation takes 2.5 hours ! , though there already seems to have been a line before
- Voice calls work only with a certain handsets. e.g. when a speakerphone is connected the line volume goes low after about one minute.
- Data calls (ISP Outremer, ISP Wanadoo, international faxes) fail
after 30 – 60 seconds.
This is not a software configuration problem since the some data is received
and transmitted allowing, for example, an email to be read.
hardware used:
- Dell Inspiron 7500 laptop internal modems, solely connected to the line (i. e. no other devices in parallel); tested with three different laptops
- Apple AirBase modem
- Panasonic speakerphone
- called service (10 14)
measured line quality
say it is OK (after approx. 10 seconds of resistance measurement) - had more than 2,000 phone connections in four weeks, about 90 per cent of which were less than 60 seconds (the connection just drops)
- received a phone bill in mid-November 2000:
... (another 18 pages listing connections)
These images list the first pages of the invoice when trying to connect to ISP Outremer; for ISP Wanadoo it is the same problem (listed on the last pages of the invoice).
So it should be safe to assume it is a physical line problem.
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admited that we might have a problem
remapping outgoing line, changing the wall outlet
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Mr. Gourdine at the local France Telecom agency says he cannot decide on reducing the amount of the phone bill.